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Our flexible reservation policy

On making a reservation a deposit of 25% of the booking total is required. The deposit will be refunded according to the cancellation conditions*.  Full booking balance is due on the day of arrival.

As  part of our flexible reservation policy  you can cancel* or modify your stay  up to 7 days before arrival.  We can modify your reservation dates free of charge up to 12 months in advance.

*If the booking is cancelled less than 7 days before arrival then a charge equal to 25% of the stay will be made.

If the booking is cancelled 7 or more days before arrival then a charge equal to the first night of the stay will be made.

In the event of a no show or booking reduction (after arrival date) a charge of 25% of the booking total will be taken.

**Cancellation policy updated 24  October 2020 is applicable to all new bookings.
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We advise all overseas guests to purchase travel insurance to cover cancellation due to Covid-19 before arrival.